Now that you've signed up for Postmates, you've received your prepaid card and insulated bag and you passed the background check, you're officially a Postmates driver and you're part of the Postmates Fleet community. We talked a lot about the requirements to become Postmates and how to fill the form online. Now is the time to take the road and I want to reassure you that with some attention there will be nothing to worry about.
The following is a beginner’s guide to help you start with your new job. It is an overview of what I have learned in my Postmates driver job and I'm happy to share it with you.
First of all, let me remind you that Postmates is a delivery company based on a new technology platform that customers and drivers access through the App. The concept is simple. Postmates allows clients who use the Postmates App to choose from many restaurants or stores, request a delivery and track it. As a Postmates driver your main tool is the Postmates Fleet driver App. From now, you know that when we use the word 'Fleet' we refer to the Postmates drivers (ex. Postmates Fleet App = Postmates drivers App). If you have not yet downloaded the Postmates Fleet App, please have a look at our complete guide on Postmates Fleet App. Learn how to correcly install the Postmates Fleet App on iPhone and on Android.
Offering a great service is key to maintain a high rating and to earn more thanks to the tips. We offer you a step by step analysis of the job of a Postmates driver.
It's important for you to know that at any time of the delivery process, if you have a problem with your order, you can contact Postmates Support through the Postmates Fleet App. This in not an emergency number, if you have an emergency, please call the 911!